Privacy Policy

Inside Marrakech (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, Inside Marrakech, or use our services related to Marrakech activities, day trips, and excursions.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

Name, email address, phone number, and billing details when you book an activity or excursion.
Information submitted through contact forms, inquiries, or subscriptions.

b) Automatically Collected Information

IP address, browser type, operating system, and access times.
Pages you visit, time spent on the website, and referring websites.
Cookies and tracking technologies (see Section 6).

c) Payment Information

If you make a booking, payment details are processed securely by our trusted payment partners. We do not store your credit card information on our servers.

2. How We Use Your Information

We use the information we collect for purposes including:

Processing and confirming your bookings.
Communicating with you about your reservations, updates, or inquiries.
Providing personalized recommendations for Marrakech activities and excursions.
Improving website performance, user experience, and customer service.
Sending promotional offers, newsletters, and updates (only if you opt in).
Complying with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

Service Providers: With trusted third parties (e.g., tour operators, transport providers, and payment processors) necessary to fulfill your bookings.
Legal Compliance: If required by law, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement appropriate technical, administrative, and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no online transmission or storage system can be 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance website functionality.
Analyze traffic and usage patterns.
Deliver personalized content and marketing.

You can manage cookie preferences in your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access and request a copy of the data we hold about you.
Request correction or deletion of your information.
Object to or restrict certain data processing activities.
Withdraw consent at any time (where applicable).
Request data portability.

To exercise these rights, please contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.

10. International Data Transfers

If you access our website from outside Morocco, please note that your information may be transferred to and processed in countries where data protection laws may differ from those in your country of residence.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Inside Marrakech
Email: [contact@insidemarrakech.com]
Phone: [+2126 48 32 34 90]
Website: Inside Marrakech